"Delta Airlines charged U.S. military personnel for check in additional bags on a returning from a tour in Afghanistan, sparking outrage and leading three airlines to change their baggage fee policies for service members; Delta forced thirty-six reservists from Oklahoma to spend a total of more than $2,800 to check in their fourth bags; video of the incident quickly went viral and veterans sharply criticized Delta for charging the service members; Pentagon official played down the incident, saying soldiers' travel orders stipulate that the government would reimburse soldiers for all excess bag fees."